FrontDeskPro.ai

Description

FrontDeskPro.ai builds AI operations infrastructure for PE-backed home services aggregators running ServiceTitan. We replace the two highest-cost, lowest-leverage functions in a roll-up — inbound customer service and outbound accounts receivable recovery — with AI systems your portfolio company owns as capitalizable software assets. Not another per-minute vendor. Not another SaaS subscription. A fixed-cost platform deployed on your infrastructure with perpetual operating rights and source code access. Every dollar of EBITDA recovered multiplies at 18× on exit. Our platform (NEXUS OS) includes: FrontDeskPro — AI CSR handling inbound calls, webchat, and SMS with deep ServiceTitan integration. Books jobs, reschedules, cancels, and looks up customer history in real time. 24/7 coverage across every brand in your portfolio. FrontDeskCollect.ai — AI-powered accounts receivable recovery with PCI-compliant payment capture. Automates outbound collections, expired card updates, and membership recovery — then writes every result back to ServiceTitan. Production-validated across 8,700+ calls, 1,200+ booked appointments, and $191K in captured after-hours revenue for a PE-backed platform with 60+ brands and 100+ locations. Built for operators who are done scaling headcount linearly with every acquisition.

Financials