leon forbes

Hi leon - I build WhatsApp availability and booking flows for care staffing agencies. Saw Elm Tree Care Services on LinkedIn; happy to compare notes on how you handle availability.

Hi leon, Saw Elm Tree Care Services works in care staffing. The bit we're helping small agencies fix is the weekly scramble: who's free, who can take the booking, who cancelled, and what still needs a human decision. We're building a WhatsApp-based availability and booking flow where AI does the chasing and matching in the background, but your team controls it from one dashboard. Our active client Revised Recruitment is using the same idea in education staffing, filling shifts for teachers and teaching assistants. I thought the same pattern could work for Elm Tree Care Services: fewer "who's free?" messages, faster cover, and less spreadsheet sprawl. Open to a 15-minute look? Russ PS: if this isn't relevant, reply no and I'll leave you in peace. might even go for a walk.

Hi leon, I had Elm Tree Care Services down as a care staffing agency, so thought this might be relevant. A lot of agencies still run availability and bookings with a mix of WhatsApp, spreadsheets and memory. It works until cancellations and last-minute shifts start piling up. We're building a flow where workers reply over WhatsApp, AI keeps availability, bookings and cancellations organised, and your team approves everything from one dashboard. Revised Recruitment is already using this for education staffing - teachers and teaching assistants - and the same operational pain shows up in care. Worth a 15-minute look? Russ PS: if this isn't relevant, reply no and I'll leave you in peace. might even go for a walk.

Hi leon - quick second note. The useful part is it doesn't ask the agency to change how workers behave. They still use WhatsApp. The system sits behind it: - checks availability - proposes who fits the booking - handles confirmations and cancellations - keeps the live view tidy for your team So it becomes less "who did I message and what did they say?" and more "here are the people available; approve the booking." Happy to show you the flow if useful. Russ PS: if this isn't relevant, reply no and I'll leave you in peace. might even go for a walk.

Hi leon, The reason I thought of Elm Tree Care Services: small staffing teams usually don't need another ATS. They need the messy shift admin to become lighter. AI can do the chasing and sorting, but the agency stays in control. Human-in-the-loop, one dashboard, WhatsApp as the worker channel. Should I send the 2-minute overview? Russ PS: if this isn't relevant, reply no and I'll leave you in peace. might even go for a walk.

Hi leon, I'll leave this here for now. If availability, cancellations or last-minute cover become a drag at Elm Tree Care Services, happy to show what we built. Very best, Russell PS: if this isn't relevant, reply no and I'll leave you in peace. might even go for a walk.