Dustin Zacharias

Managing PartneratCritical Services Group
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dzacharias@critical-services-group.comvalid
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Connection Request

Dustin — congrats on launching Critical Services Group. been working on outbound origination with B2B services investors and your fund has been on my radar. would be good to connect.

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Dustin — though we share an IB/PE background (you at Elliott and 3G, me CS/Greenhill into growth equity), I've seen first-hand how challenging early proprietary origination can be. Been helping funds like Mentmore and Wingman with their outbound origination — curious what email infrastructure you're using these days — still mostly on shared IPs like Instantly, or have you moved to private/dedicated senders? Happy to share what's working best for similar mission-critical B2B services funds if useful. — Russ

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Subject A: broker vs. proprietary at CSG?
Email 1A — The Give

Dustin — hope you're having a good Wednesday. wanted to reach out — congrats on launching CSG, always impressed by those who've taken the leap. though we share an IB/PE background, I hope to one day do the same. in the meantime I've been working on the origination side with funds like Backer Group and Mentmore — curious how you're thinking about origination at CSG. mostly proprietary or still seeing a lot through brokers? very best, Russell linkedin.com/in/russellt23

Prospect Research

Research Notes

## PROSPECT INFORMATION: Name: Dustin Zacharias Title: Managing Partner Fund: Critical Services Group Background: Name: Dustin Zacharias Current Role: Managing Partner at Critical Services Group (CSG) Location: Boston, Massachusetts Email: zacharias@alum.mit.edu Current Focus: Dustin leads Critical Services Group, a lower middle market holding company focused on acquiring and growing mission-critical B2B services companies. His primary focus areas include Aviation Services (specifically Part 145 MROs), Internet Service Providers (ISPs), and Elevator Maintenance. He is actively seeking acquisitions of businesses with $1–10M EBITDA. Recent Activity and Hooks: March 2, 2026: Dustin noted his team’s presence at the NBAA Miami-Opa Locka Regional Forum, stating it was "great to reconnect with friends and partners in the MRO industry." February 25, 2026: Following MetroConnect USA 2026, he mentioned meeting "over 30 prospective partners across our MDU, HOA and FTTH ISP verticals." January 29, 2026: He welcomed Vincent Giudice (former United Airlines Director) as a Senior Technical Advisor, noting he was "Excited to add in-house Director of Maintenance expertise to our team." January 1, 2026: Dustin announced adding José Stella to CSG’s Industry Board, calling him "one of the smartest operators I know when it comes to contracting and greenfield growth." June 20, 2025: Dustin was featured as a board member/advisor for the launch of Timah Partners in Singapore, a $50M Series A venture tackling the SME succession crisis. Professional Background: Investor at Compounding Labs (family office led by Will Thorndike). Public Equities L/S at Tiger Global Management, focusing on global research and financial modeling. Summer Analyst at Elliott Investment Management, working on shareholder activism. Analyst at 3G Capital, working on private equity investments in consumer and software sectors. Research Assistant at Harvard Business School in the Finance Unit. Education: Harvard Business School: Master of Business Administration (MBA). Massachusetts Institute of Technology: Master of Finance (Financial Mathematics). University of St. Gallen: Bachelor of Arts in Economics (Summa Cum Laude, President of the Investment Club). Harvard University: Semester Abroad (4.0 GPA). Key Skills: Quantitative Finance, Equity Research, Special Situations Investing, Corporate Finance, and programming in Python, R, and Matlab. He is native/bilingual in both English and German. Fund details: - Description: Critical Services Group (CSG) is a lower middle market private equity firm focused on acquiring and building mission-critical B2B services companies—from business jet maintenance providers to elevator maintenance. We partner with exceptional management teams in essential industries to help them grow for decades. Verification for Handshake. - Website: https://www.critical-services-group.com - Location: Boston, Massachusetts, United States - Lead qualification: Research: - Query: =Critical Services Group Dustin Zacharias recent investments fund thesis - Answer: Dustin Zacharias leads Critical Services Group, a private equity firm focused on B2B services, with its first fund launched in 2025. The firm's investment strategy targets lower middle market acquisitions. Zacharias has a strong finance background.

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